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Frequently Asked Question |
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Questions: |
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Answers: |
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1. Who is Courts ? |
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Courts
is the largest furniture and electrical goods retailer in Malaysia
today and our philosophy of supplying essential household items
to the masses on affordable terms has enabled the Company to
cater to the different needs and taste of the majority of the
population. |
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2. What kind of products does
Courts offer? |
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Courts
household items are divided into two product divisions - Furniture
and electrical. Within its furniture division, Courts
offers nearly 2,000 items, from sofa sets, bedroom sets, beds
and occasionals. As for the electrical division, it offers more
than 2,000 leading brand names and latest models of household
products such as televisions, videocassette recorders (VCR),
digital versatile disc players (DVD), digital cameras, home
theater systems, washing machines, fridges, air-conditioners
and many others. Famous brand names featured in Courts'
product ranges include SweetDream, King Koil, Panasonic, Pensonic,
Sony, Panasonic, JVC, Philips, Toshiba, Elba, Sharp, Pioneer,
Zanussi, Samsung, Electrolux and Canon. |
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3. What are the maximum requirements
for obtaining credit? |
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Courts
offers a comprehensive credit service that caters to every member
of the community. Our credit facility is open to everyone who
has a regular income and the customer basically needs to present
his identification card and proof of income to get credit instantly. |
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4. Does Courts offer cash discounts? |
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We do have substantial
cash business and indeed, we do offer discount for cash sales. |
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5. What is Courts Options? |
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Courts Options - The first credit plan to be launched in Malaysia bringing better value and more benefits to customers. Three credit packages are available for customers to choose from-Courts Options Gold, Silver or Bronze. The value-added benefits coverage on loss of life and/or property, hospitalization and retrenchment.
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6. Do we have to provide a
guarantor for credit purchases? |
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Courts
does not request a guarantor for credit purchases by customers.
However, we do request for two references for our record purposes. |
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7. How are monthly instalments
paid? |
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| Customers have the choice
to pay their monthly instalments at:- |
a)
b)
c)
d)
e)
f)
g)
h)
i) |
Any Courts' branches
Maybank
Bank Simpanan Nasional
Public Bank Berhad
Online Maybank2u.com
Online PbeBank.com
Online Bank Bumiputra Commerce Berhad
GIRO
Post offices |
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8. How frequently do I have to pay if I buy on
credit?
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Customers can
choose to settle their instalments every week or every month. |
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9. Does Courts install
the products we purchase? |
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Courts
installs furniture and electrical products for our customers
free of charge. However free installation does not applicable for air-conditioning units, outdoor TV antennas and water heaters. |
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