To be the best part of our customers’ day and your need is important to us! We aim to deliver a WOW experience that focuses on “convenience, comfort and fun” in our stores. We’ll response and action to your predicament at speed and agility. Worry not!, Your Expert Personnel is ready to serve you.

Please click here to interaction with us.

Q: What are the privileges of a HomeClub Member?
  • FREE Delivery *with min purchase (check in-store) on cash
  • Free Gifts *by event
  • Exclusive Discount & Savings
  • Exclusive deals for Flexicredit
  • Birthday deals

Q: I have applied for the HomeClub membership. How do I identify myself?
Online: Once registered on COURTS Website, Homeclub membership is automatic.
In-store: Present your MyKad/Passport to sales staff for verification.

Q: Where can I view and update my contact information?
Online: Login to your account through COURTS Website and you can update your details at “My Dashboard” page.
In-store: Walk into any nearby COURTS store to update your information

Q: What promotions and updates can I receive from COURTS?
If you have agreed to receive mailings, you will occasionally receive emails, phone calls, SMSes and direct mails from COURTS. You will be informed of all the great benefits and savings such as promotional codes, promotion information, invitations to our members' preview sales, and much more.

Q: How can I receive promotional materials from COURTS?
Online: Login to your account, select “Edit Account Information” and you tick the channels you wish to receive COURTS’ special offers and promotions

In-store: Walk into any COURTS store, or call Customer 03-3000 8998 or Email us: cservice@courts.com.my and let us know if you want to be on the recipient's list to receive COURTS’ special offers and promotions.

Note: It may take up to 14 working days to remove you from our e-mail marketing lists, phone calls/SMS list, and direct mail.

Q: What happens if I have forgotten my online login password for My HomeClub Account?
Click on the “Forgot your Password?” option and provide the email address that you’ve registered previously. An email will be sent to you to reset the password.

We recommend that you periodically update your password for security purposes, and retain it for future reference.

Q: How do I change my online login password for My HomeClub Account?
Login to your account, click on the “Change Password” and you can key in your new password.

Q: Where do I view my order history?
Online: Login to your account, click on “Order History” to view your orders. For orders that have not been delivered or full payment have not been made, they will be reflected as “In Progress”. Orders that have been delivered with full payment received will be reflected as “Completed”.

Q: Steps to check payment and details of specific orders?
  1. Click here and log in with your email address and password.
  2. Select My Order” on the left navigation menu to view your orders.
  3. Click on any of the account number to view the order details.<
  4. Click on “View” to view the payment details and outstanding balance

Instore: Walk into any COURTS store, or call Customer 03-3000 8998 or Email us: cservice@courts.com.my to check on your order history.